This Cookie Policy describes the cookies and similar technologies used on medlife24.com (the "Platform") operated by Medlife24 Sağlık Teknolojileri Ltd. Şti. ("Medlife24," "we," "us"). It supplements our Privacy Policy and should be read in conjunction with it.
1. What Cookies Are
A cookie is a small text file placed on a user's device by a website. Cookies enable the website to recognize the device on subsequent visits and to store information about preferences and activity. Cookies may be:
- First-party cookies, set by the domain the user is visiting (in this case, medlife24.com); or
- Third-party cookies, set by a different domain (typically a service provider operating on behalf of the website).
Cookies may also be classified by duration:
- Session cookies, which expire when the browser is closed; or
- Persistent cookies, which remain on the device until they expire or are deleted.
The Platform also uses related technologies, including local storage and session storage, which serve similar purposes. References to "cookies" in this policy include such technologies where the context permits.
2. Categories of Cookies Used
We use cookies in the following categories. The full inventory is set out in Section 3.
2.1 Strictly Necessary Cookies
These cookies are required for the Platform to function. They include cookies that maintain authentication state, remember the user's selected language, and prevent fraudulent activity. Strictly necessary cookies do not require consent under Article 5(3) of the ePrivacy Directive (2002/58/EC, as amended) or Article 5 of KVKK.
2.2 Analytics Cookies
These cookies enable us to measure how the Platform is used. Information collected includes pages visited, time spent on each page, click patterns, and the source from which the user arrived. Data is aggregated; we do not attempt to identify individual users through analytics cookies.
Analytics cookies are set only with prior consent.
We do not use:
- advertising cookies;
- retargeting cookies;
- social media tracking cookies;
- cross-site tracking cookies; or
- cookies that profile users for behavioral advertising purposes.
3. Cookie Inventory
| Cookie Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
sb-access-token | Medlife24 (Supabase) | Authentication session token | Session | Strictly Necessary |
sb-refresh-token | Medlife24 (Supabase) | Refreshes expired authentication tokens | 7 days | Strictly Necessary |
NEXT_LOCALE | Medlife24 | Stores selected language preference (EN/DE) | 1 year | Strictly Necessary |
medlife24_cookie_consent | Medlife24 | Records user's cookie consent selection | 1 year | Strictly Necessary |
__vercel_live | Vercel | Ensures correct routing of live deployments | Session | Strictly Necessary |
_va | Vercel Analytics | Records page views and session duration in aggregate | 24 hours | Analytics |
_va_pid | Vercel Analytics | Distinguishes unique sessions for accurate counts | 24 hours | Analytics |
The list above is current as of the Last Updated date. Additions or material changes will be reflected by updating this policy and re-displaying the consent banner where required.
4. Legal Bases
We rely on the following legal bases for our use of cookies:
| Category | GDPR / ePrivacy Basis | KVKK Basis |
|---|---|---|
| Strictly Necessary | Legitimate interests of operating the Platform; exempt from consent requirement under Article 5(3) of the ePrivacy Directive | Article 5(2)(f) of KVKK (legitimate interests) |
| Analytics | Consent under Article 5(3) of the ePrivacy Directive and Article 6(1)(a) of the GDPR | Article 5(1) of KVKK (explicit consent) |
5. Managing Cookie Preferences
5.1 Cookie Banner
On first visit to the Platform, a consent banner allows users to accept or reject analytics cookies. Strictly necessary cookies are set regardless of the user's selection, as they are required for the Platform to function.
5.2 Changing Preferences
Cookie preferences may be updated at any time through the "Cookie Settings" link in the Platform footer.
5.3 Browser Controls
Most browsers allow users to view, manage, and delete cookies through their settings. Instructions for common browsers are available at:
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org/kb/cookies
- Microsoft Edge: support.microsoft.com/microsoft-edge
- Apple Safari: support.apple.com/safari
Blocking strictly necessary cookies through browser controls may render portions of the Platform inoperable.
5.4 Withdrawal of Consent
Where cookies are set on the basis of consent, that consent may be withdrawn at any time through the methods described in Sections 5.2 and 5.3. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
6. Third-Party Service Providers
The analytics cookies described in this policy are set by Vercel Inc. ("Vercel"), a U.S.-incorporated company providing hosting and analytics infrastructure to the Platform. Vercel processes data on our behalf under a written data processing agreement and pursuant to Standard Contractual Clauses adopted by the European Commission. Vercel's privacy practices are available at vercel.com/legal/privacy-policy.
7. Children
The Platform is not directed to individuals under 18 years of age, and we do not knowingly set cookies on devices belonging to such individuals.
8. Changes to This Policy
This Cookie Policy may be amended from time to time. Where amendments introduce new cookie categories or new providers, the consent banner will be re-displayed and renewed consent will be obtained where required by applicable law. The Last Updated date at the top of this policy reflects the most recent revision.
9. Contact
Questions regarding cookies or this policy may be directed to:
Email: privacy@medlife24.com
For broader questions regarding our processing of personal data, refer to our Privacy Policy.